Return & Refund Policy
The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. We will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 1 weeks after the confirmation.
Please return your purchase to the following address:
Bigbig Studio Equipment (M) Sdn. Bhd.
59, Jalan Sungai Tiram 2,
Taman Industri Nyaman Mutiara 2,
11900 Bayan Lepas,
Pulau Pinang
Please contact us at +6016-404 1257 or [email protected] if you have any questions or doubts.